When you arrive at our centre, you will be greeted with smiles (and noise) by our team of hyper people! We have fun at work and treat each other with respect. “Supporting Your Tomorrow” is evident in our centre, like one big family that extends to our little clients too. We enjoy having people around so much that you can see our family members or friends visiting us all the time.

HEIDI MAK, Principal Prosthetist/Orthotist & co-Founder

BSc (Hons) Prosthetics & Orthotics, The Hong Kong Polytechnic University

Accredited by the International Society for Prosthetics and Orthotics (ISPO) as a Category I Full Professional Prosthetist/Orthotist

Heidi gained her honours degree in Hong Kong and extensive work experience in numerous clinical settings across Hong Kong, Melbourne, Boston and Singapore since 2002. She moved to Singapore in 2008 to work in Tan Tock Seng Hospital and was instrumental in the running of the orthotics services for KK Women’s & Children’s Hospital for 5 concurrent years. Through her years of working with babies and children, she has developed an interest in paediatrics orthotics and is also a specialist in foot biomechanics. On a personal note, Heidi spends her free time with her husband and pet cats and has also taken up the art of calligraphy. In addition, she is adjusting to her new role as a mother. 

SUSANNA KOH, Principal Prosthetist/Orthotist & co-Founder

BSc (Hons) Prosthetics & Orthotics, Salford University (UK)

MSc Assistive Technology, Kings College London (UK)

Accredited by the International Society for Prosthetics and Orthotics (ISPO) as a Category I Full Professional Prosthetist/Orthotist

Susanna was Singapore’s first local female P&O when she completed her honours degree in Salford (UK) in 2000. She received the Best Clinical Award, Outstanding Academic Award, the Final Year Prize and UK’s Limbless Association Award in the course of her study. This was made possible with the prestigious Dr William Tan Scholarship by Tan Tock Seng Hospital. Being the pioneer in this field, Susanna has published and presented at various local and overseas conferences. Never cease to stop learning, she earned a master’s degree in London (UK) in 2004. Susanna was the Centre Manager of Foot Care and Limb Design Centre (FLC) which is made up of the Prosthetics & Orthotics and Podiatry services at Tan Tock Seng Hospital. Susanna has vast experience dealing with postural management of children with disabilities and has developed a special interest in paediatrics orthotics. Susanna de-stresses by cycling and enjoys traveling with family every school holiday.

Left: Susanna
Right: Heidi
Left: Susanna Right: Heidi


Noraini (Operations) is likely the first person you will speak with. She has over 10 years of experience in an administrative role in a Software Company and 3 years of full time mommy-hood before joining the team in 2016. She is your go-to person for all appointments and payment matters.

FAITH CHEW, Business & Marketing

Faith is responsible for the overall business operations, regional marketing & business planning. She spent 14 years in Sales & Marketing, Events & Project Management across the Hospitality, IT/Networking and Banking industries. Following a sabbatical year and sharing a common passion, Faith joined Heidi & Susanna in the business & marketing venture for Orthopaedia in Singapore and Hong Kong. If you have any business opportunities or marketing ideas, speak with her.

Left: Faith
Right: Noraini
Left: Faith Right: Noraini

Client Testimonials

Thank you Heidi & the staff of Orthopaedia in helping to correct Lila's flat head. Every time we have to come for an appointment, it’s always so supportive & positive. Lila also enjoyed the toys & playing, singing with the aunties. Thanks again!


Thank you very much for your kind support, I'm very satisfied with the treatment and enjoyed coming to see you. I'll really miss you but happy to continue the treatment in Tokyo. Hope to see you again :)

Yoshino & Anri

Thank you very much for your help in making our little Enzo's head look even more fantastic! We are very happy with the attention & care that you have given our little one and of course, super happy with the results! Thank you very very much!

Love, Nico, Olive & Enzo

We were lucky enough to have had helmet fitted at a great time, as my son's head grew quickly after we started wearing it. We saw real change in just one week that we definitely would not have achieved without the helmet. Listen to the girls at Orthopaedia, they know their stuff!


I have been wearing the braces prescribed by Orthopaedia for 2 months. Considering the fact that I have passed the growing age, I am thankful that my posture could even improve slightly due to the braces. This allows me to avoid surgery, a great relief to my family and me. I am looking forward to more significant results in a few months’ time!


We felt very happy with the new AFO. Very nice. Thanks to Heidi & Orthopaedia being very helpful and concern with my daughter BB. Now my daughter can walk with the AFO.

I custom made a pair of insoles at Orthopaedia after consultation. I got the insoles approximately a month ago and have been wearing them since. The pain in my heels has subsided significantly and I am confident that the pain will be gone in no time. I will definitely recommend Orthopaedia to people who have heel pain.


I was born with Spina Bifida and Hydrocephalus. I have had many surgeries in hope that they would correct my gait and my parents and I were so happy when we were referred to Orthopaedia! It has been amazing to be served so kindly and gently by both Susanna and Heidi and been transformational for me to be able to walk well wherever I go. Susanna fitted me with a Cascade brace and recommended some Keeping Pace shoes too. My mom has noted that I have a lot more energy at the end of the day and many less bruises on my knees and my head! Thanks so much for taking good care of me.


Orthopaedia is a unique practice, providing a superb mix of skilled staff, who are uncommonly caring, motivational and fun to work with. Susanna & Heidi, the senior therapists are greatly talented at their work and will inspire you to do things above and beyond your expectations. I worked primarily with Susanna Koh, who is amazing and embodies all the qualities above-and also contributes heavily to the fun, caring and kind nature of everyone there. Susanna herself is nothing short of AWESOME! She is an expert in her field, and combines that with a unique ability to motivate, help, care about, and provide the best resources to her clients. She has a wonderfully magnetic personality and anyone would be blessed to work with her. I have worked with more than 10 therapists in the last 2 years, and feel confident in recommending Susanna as a clinician who's outstanding among her peers. Good luck with her demanding sessions!


My son had a perfect round head at birth, but at 2 months old, I noticed he had a preference to look at right side. By 5 months old, he had such a severe flathead on his right side of the head that I had to do something before it was too late. I was not sure if I wanted to proceed with the helmet treatment until I met Heidi and Susanna. They were very professional and helpful in answering all my concerns, and passionate about babies' heads! I am confident to say that my 11 months old son's head would not have improved so much without their help.

Mommy of 11mo

息子は生後二ヶ月から右を向く癖があり、5ヶ月検診の時には一目で分かるほど右 側後頭部が潰れ、両耳の位置もずれていました。小児科の先生からヘルメット療法 が存在する事を聞き、こちらの専門家を紹介していただきました。Heidi先生と Susanna先生に会うまでは不安でしたが、先生達がとても経験豊富で頼りになり、 また、子供好きで親しみやすく気軽に相談にのってくれたので、安心して息子の治 療をお任せする決心がつきました。生後5ヶ月から治療を始め現在生後11ヶ月にな りますが、左右の後頭部の差は目立たなくなり、両耳の位置も改善しました。

Mom of 11mo

谢谢你们帮我把脚行器分开,谢谢你们帮我把脚脱里面放了海棉,不让我的脚感觉疼; 谢谢你们关心我。祝你们工作顺利。


Thank you for helping me to fix my brace & take care of my back. You guys are the best!

Love, Eleanor

谢谢! Thank you for treating my flat feet

cheers, Priscilla

Thank you for treating me Susanna!

love, Eshana

Thank you Susanna for helping me to walk much better!


Tristan says Thank You!


Dear Heidi, Faith, Susanna & Ros, thank you for helping me with my scoliosis and bracing!

Love, Reeti

とても, まんぞく, しています。 やさしく, ていねいに, ちりょう していただき, かんしゃ、しています。 Thank you very much


Susanna & Heidi, Terima kasih sudah membantu Marcia... kepala Marcia Sudah bulat & Marcia tampal manis


Thank you Heidi

love, Sheldon of Brunei